Returns & Exchanges
At Jaspr, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day window for returns and exchanges on all eligible items. If your purchase doesn't perfectly fit your space, our team is here to ensure a seamless and stress-free return process.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Package Securely
Place the items in their original packaging to ensure they are protected during transit and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing